Ask a Question
Use the "Search or Ask a Question" located at the top of every page for the fastest and most convenient way to locate the information you need. If you don't find an answer to your question, send a custom message to us and it will be answered promptly. Please do not submit personal information (account number, social security number, etc.) as this channel is not secured.
Use secure email for any questions regarding your membership, particularly communications that require your member or account information. You’ll find secure email in Internet Banking.
Please send all mail, including specific branch office mail, to:
New Mexico Educators Federal Credit Union, P.O. Box 8530, Albuquerque, NM 87198.
Make an Appointment
Whenever you want to meet face-to-face with one of our Financial Consultants, you can save time by scheduling your appointment in advance online.
Automated Phone Service
With a Personal Identification Number, it's easy for you to make general account inquires, verify transactions, transfer money, and make loan payments.
889-7755 (800-347-2838 outside the Albuquerque area)
Monday through Friday from 7:30 a.m. - 6:00 p.m.
Saturday from 9:00 a.m. to 2:00 p.m.
Business Services | 872-5422 | firstname.lastname@example.org
Mortgage Services | 855-5950 | email@example.com
Investment Services | 872-5434 | firstname.lastname@example.org
Credit Card Account Information
Call anytime 24/7: 800-237-6211
Credit Card Collections: 800-866-6579
Lost or Stolen Cards
Call anytime 24/7: 800-325-3678
Outside the US, call collect:
Visa - U.S. 410-581-9994
MasterCard - U.S. 314-542-7111
Business Hours: 889-7755 (800-347-2838 from outside the Albuquerque area)
After Hours: Call both 800-543-5073 and 888-241-2510
Transaction Blocked on Visa® Debit Card
Call anytime 24/7: 800-890-5097
Business Hours: 889-7755 (800-347-2838 outside the Albuquerque area)
After Hours: 346-2078 (888-241-2510 outside the Albuquerque area)
Outside the US, call collect: 909-941-1398