Contact Us
You can e-mail us anytime with a question or concern. We respond to emails Monday through Friday from 7:30 a.m. to 6:00 p.m. This email service is not encryption-secured. For encrypted email service, register for Anywhere Access Internet Banking.
Postal Mail
Please send all mail - including that for specific branch offices - to:
New Mexico Educators Federal Credit Union, P.O. Box 8530, Albuquerque, NM 87198.
Anywhere Advisors Personal Phone Assistance
Our Anywhere Advisors are knowledgeable representatives who provide free, person-to-person personal telephone service Monday through Friday from 7:30 a.m. - 6:00 p.m. and Saturday from 9:00 a.m. to 2:00 p.m. 889-7755 (800-347-2838 from outside the Albuquerque area)
Access 24 Automated Phone Service
Pick up the phone and using your handy wallet card, check the status of your accounts, transfer funds, and much more 24 hours a day -- nights, weekends and holidays included. 888-8920 (800-356-3178 from outside the Albuquerque area)
Credit Card Account Information
Call anytime 24/7: 800-237-6211
Lost or Stolen Credit Cards
Call anytime 24/7: 800-325-3678
Outside the US, call collect:
Visa - U.S. 410-581-9994
MasterCard - U.S. 314-542-7111
Lost or Stolen Visa® Check Card
Business Hours: 889-7755 (800-347-2838 from outside the Albuquerque area)
After Hours: Call both 800-543-5073 and 800-754-4128.
Transaction Blocked onVisa® Check Card
Call anytime 24/7: 800-890-5097
Lost or Stolen CU Anytime ATM Card
Business Hours: 889-7755 (800-347-2838 from outside the Albuquerque area)
After Hours: 346-2078 (800-754-4128 from outside the Albuquerque area)
