New Mexico Educators Federal Credit Union - The Power of WE
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ACCESS 24 OPERATING INSTRUCTIONS

1. Dial 888-8920 (800-356-3178 from outside the Albuquerque area).

2.  Press "1" to interact with Access 24 voice-activated or touch tone service.

3.  Select from your initial choices by voice command, for example:

  • My Accounts                       
  • Rates         
  • PIN Change
  • Help

4. After you have entered your Member Number and Personal Identification Number, you will be asked how Access 24 can assist you. The Quick Reference Voice Commands list below has voice commands that are most frequently used for services that are available through this system.  Simply speak the command slowly and clearly.

 

QUICK REFERENCE VOICE COMMANDS

  • Checking Balance
  • Check Search
    Checking History
  • Withdrawal Check (payable and mailed to primary owner of account)
  • Savings Balance
  • Savings History
  • Interest and Dividends
  • Certificate Balance
  • Certificate Interest
  • Certificate Maturity
  • IRA Balance
  • IRA Maturity
  • Loan Balance
  • Loan Information
  • Interest Paid on Loan
  • Rates
  • Change Member   
  • Change PIN
  • Funds Transfer

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NCUAYour savings federally insured to at least $250,000 through December 31, 2013, and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
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