Stop Check Payment Facts
Q: How can I place a stop payment on a check through online banking?
A: These are the simple steps:
1. Login to Internet Banking
2. In Account Access, click on "Stop Pay”
3. Follow the prompts to select an account and check number.
Q: What is the charge for a stop check payment made in the branch or online?
A: The Stop Payment fee is the current non-refundable $20.00 fee.
Q: Does a check stop payment online process quicker than one requested at a branch?
A: The processing time is 24 hours if you place a stop payment on a check online or in the branch.
Q: How long does it take for a stop check payment to take effect?
A: It takes up to 24 hours for a check stop payment to take effect.
Q: If the check has already cleared, does the stop payment still occur?
A: If the check has already cleared, the payment cannot be stopped.
Q: If a check has already cleared and I place a stop payment on it, do I still get charged the fee?
A: Yes, the fee is charged even if the check clears.
Q: Why is there a drop down menu with an option for my Money Market account?
A: Money Market accounts are in the same classification as checking accounts but the Credit Union does not offer checks for Money Market accounts.
Q: If I make a stop payment at the branch and then try to make the stop payment online, will the system charge me double?
A: No, the online services will not allow a duplicate stop payment to be made.
Q: Can I make a stop payment on an electronic check I sent to someone through online banking?
A: The only option is for stopping payment on paper checks. A pending payment can be stopped through Bill Payer service. Once the payment shows as paid it can no longer be stopped.
Q: How does the stop check payment show on my account activity online?
A: Below is an example of how the stop payment will show online:
Q: How does a stop check payment show on my statement?
A: A description that reflects the $20.00 stop payment fee will be listed on the statement. Below is a screen shot example of how the stop payment will appear on your statement.
