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Ask a Question

Use the "Search or Ask a Question" located at the top of every page for the fastest and most convenient way to locate the information you need.  If you don't find an answer to your question, send a custom message to us and it will be answered promptly.  Please do not submit personal information (account number, social security number, etc.) as this channel is not secured.

 

Secure email

Use secure email for any questions regarding your membership, particularly communications that require your member or account information. You’ll find secure email in Internet Banking.

Postal Mail

Please send all mail, including specific branch office mail, to:

New Mexico Educators Federal Credit Union, P.O. Box 8530, Albuquerque, NM 87198.

Make an Appointment

Whenever you want to meet face-to-face with one of our Financial Consultants, you can save time by scheduling your appointment in advance online.

Make an Appointment

Telephone Banking

888-8920

With a Personal Identification Number, it's easy for you to make general account inquires, verify transactions, transfer money, and make loan payments.

Operating Instructions  |  FAQs

Phone

889-7755 (800-347-2838 outside the Albuquerque area)

Monday through Friday from 7:30 a.m. to 6:00 p.m.
Saturday from 9:00 a.m. to 2:00 p.m.

Credit Card Account Information

Call anytime 24/7: 800-237-6211
Credit Card Collections: 505-998-2730

Lost or Stolen Cards

Here's who to call in the event your card was lost or stolen:
 
  Visa® Credit Cards Debit Cards CU Anytime ATM Card MasterCard®
Business Hours
(7:30am - 6:00pm)
505-889-7755 505-889-7755 505-889-7755 800-627-8372
Outside Albuquerque 800-347-2838 800-347-2838 800-347-2838  
After Hours 800-325-3678 800-754-4128 888-241-2510  
Outside the U.S. 303-967-1096 727-570-4881 909-941-1398 636-722-7111
If you receive a call regarding a blocked transaction, call these numbers:
  800-437-9392 800-890-5097    

 

 

Thank you for your interest in becoming a member. You're just a few minutes away from becoming a member-owner of one of the country's strongest financial institutions, a New Mexico not-for-profit cooperative.

You can become a member anytime day or night by filling out our quick and easy online application.

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