Credit & Debit Cards

Credit Cards

New Mexico Educators Federal Credit Union offers full Visa® Credit Card service. With low everyday interest rates and no hidden fees, our Visa credit cards are accepted nationwide and worldwide - and come with Visa's Zero Liability Policy if your card is lost or stolen.

Apply Online
Visa Platinum Rewards Card
Student Visa Card
Convenience Checks
Online Account Information
Automatic Payments
Verified by Visa
Using Your Credit Card Wisely
Reduce the Cost of Your Exisiting Debit
Check Your Credit Report - Free
Lost or Stolen Cards
Calculators
Comparison Chart
Credit Protector
BALANCE Financial Fitness Program

Debit Cards

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Visa Check Card
Signature-Based Purchases
Community Rewards Program
Lost or Stolen Cards
ATM Locations

Visa® Platinum Rewards Card

New Mexico Educators Federal Credit Union's Platinum Rewards Card is one of the best premium credit card values available. You earn bonus rewards points in our ScoreCard Rewards Program with every qualifying purchase. Use them for valuable merchandise plus great travel and vacation opportunities - at no cost to you.

As low as 9.00% Annual Percentage Rate.
No Annual Fee.
25-Day Grace Period to avoid paying interest charges.
Worldwide Acceptance.
Cash access at millions of locations worldwide that accept Visa credit cards.
24-Hour Toll-Free Phone Access to your account information. Please call 800-237-6211.
24-Hour Emergency Cash and Card Replacement Service.
Travel and Emergency Assistance.
Supplemental Auto Rental Insurance.
$500,000 in Travel Accident Insurance.
Warranty Manager Service.
Toll-Free Personalized Customer Service six days a week. Please call 800-237-6211.
Secure Online Access to your account information.
Verified by Visa® service to protect your online purchases.
Choice of black or white card.

SUMMARY OF CREDIT CARD TERMS

Visa® Platinum Rewards Card

Annual Percentage Rate (APR) for purchases:
9.00% to 13.00%,*
determined when the account is opened, based on credit history.

Other APRs
Cash advance and balance transfer APR:
9.00% - 13.00%, determined when account is opened.
Penalty APR: 17.00%**

Variable Rate Information: Your APR may vary each quarter. Purchases: Determined by adding the Prime Rate published in the Wall Street Journal (the Index Rate) to a margin determined when your account is opened, ranging between 1.65% and 5.45%.

** The APR will never be less than 9% or more than 18%.

Grace period for repayment of balances for purchases: 25 days, on average, from the date of the periodic statement (provided you have paid your previous new balance in full by the due date).

Method of computing the balance for purchases: Average Daily Balance (including new purchases)

Annual fee: None
Minimum finance charge: $1
Transaction fee for cash advances:
Greater of $2 or 1% of cash advance, $20 maximum. Balance transfer fee: None
Late payment fee: $20
Over-the-credit-limit fee: $20

*The information provided above is accurate as of 4/1/08. The variable rates and terms may change after this date. For current rate and fee information, visit our website, www.nmefcu.org, or call 889-7755 or 800-347-2838 from outside the Albuquerque area.
**Penalty Rate applies to new and outstanding account balances if you make 3 late payments to New Mexico Educators Federal Credit Union within any 12 consecutive billing cycles or fail to make a required payment within 30 days after its payment due date. Default Rate will remain in effect for 6 consecutive billing cycles after the billing cycle in which the entire past due payment is due.
***The Index Rate used to determine your APR is the rate published on the 5th day of the month preceding the change date.

Student Visa® Card

Start building a good credit record while you're still in school. New Mexico Educators Federal Credit Union gives you a responsible credit limit of up to $1,000. With responsible use of this credit card, you can establish a strong credit history, making it easier for you to obtain loans in the future.

13.00% Annual Percentage Rate.
No Annual Fee.
25-Day Grace Period to avoid paying interest charges.
Worldwide Acceptance.
Cash access at millions of locations worldwide that accept Visa credit cards.
24-Hour Toll-Free Phone Access to your account information. Please call 800-237-6211.
Toll-Free Personalized Customer Service six days a week. Please call 800-237-6211
Secure Online Access to your account information.
Verified by Visa® service to protect your online purchases.
Unique new translucent blue design (available late 2006).

SUMMARY OF CREDIT CARD TERMS

Student Visa® Card
Annual Percentage Rate (APR) for purchases:
13.00%*

Other APRs:
Cash advance APR: 13.00%.
Penalty APR: 17.00%**

Variable Rate Information:
Your APR may vary each quarter. Purchases: Determined by adding the Prime Rate published in the Wall Street Journal (the Index Rate) to a margin of 5.45%.

*** The APR will never be less than 13% or more than 18%.

Grace period for repayment of balances for purchases: 25 days, on average, from the date of the periodic statement (provided you have paid your previous new balance in full by the due date).

Method of computing the balance for purchases: Average Daily Balance (including new purchases)

Annual fee: None

Minimum finance charge: $1

Transaction fee for cash advances:
Greater of $2 or 1% of cash advance, $20 maximum.
Balance transfer fee: None
Late-payment fee: $20
Over-the-credit-limit fee: $20

*The information provided above is accurate as of 4/1/08. The variable rates and terms may change after this date. For current rate and fee information, you may call New Mexico Educators Federal Credit Union at 889-7755 (800-347-2838 from the outside the Albuquerque area).
**Penalty Rate applies to new and outstanding account balances if you make 3 late payments to New Mexico Educators Federal Credit Union within any 12 consecutive billing cycles or fail to make a required payment within 30 days after its payment due date. Default Rate will remain in effect for 6 consecutive billing cycles after the billing cycle in which the entire past due payment is due.
***The Index Rate used to determine your APR is the rate published on the 5th day of the month preceding the change date.

Apply at any of our branch offices, or call the HelpLine.

ScoreCard Rewards Program

The Visa® Platinum Rewards Credit Card from New Mexico Educators Federal Credit Union earns Bonus Rewards Points for the ScoreCard Rewards Program with every net dollar you spend. There's no limit to the number of Bonus Points you can earn, and you can build them up for up to five years so you can make a really big purchase or take a spectacular trip or vacation.

See all merchandise and travel awards currently available

Frequently asked questions

How to Earn Points

ScoreCard points enable you to earn Bonus Rewards Points for each dollar in net purchases charged to your Visa Platinum Rewards Card. Award redemption can start with as few as 2,000 Bonus Points. You can accumulate Bonus Points for up to five years to save for larger ticket items, such as airline tickets.

Balance transfers, convenience checks and cash advances with your credit card do not qualify for Bonus Points

How to Redeem Points

You redeem Bonus Rewards Points by selecting awards from various merchandise levels and a special travel selection. Visa Platinum Rewards Card holders receive two color catalogs annually from New Mexico Educators Federal Credit Union -- one for merchandise; the other for travel options.

You can redeem your awards securely online. All current rewards offerings can also be viewed online. Shipping is always free!

ScoreCard Travel Services provides expert travel consultants whether you are redeeming points for travel or purchasing travel. You can speak person-to-person with a consultant or utilize the online booking system.

For air travel, there are over five ticket options to get you where you want to go. In addition, car and hotel reservation purchases are easily combined into the air redemption and/or purchase transaction. And if you use your Visa Platinum Rewards Card for the purchase portion of your airfare, cruise or vacation package reservations, you'll earn double points!

Convenience Checks

Your Credit Union credit card account is extra versatile. At various times, we provide you with convenience checks that look like and are accepted like regular checks, but the amount of your purchase or payment is charged to your credit card account.

Looking to consolidate your higher interest rate accounts? Simply write out a convenience check and mail it directly to your creditor. You can save money in interest and make your life easier by having fewer bills to pay. You may transfer any amount up to your available credit card limit. It's that easy.

Convenience checks make a great gift too. They can also be used to access your line of credit where credit cards are not accepted. You can even use a convenience check to make a down payment on a new car. The possibilities are endless with convenience checks.

We make convenience checks available to you in these situations:

New Accounts - You receive an initial supply of convenience checks shortly after you open your Visa® Credit Card account at New Mexico Educators Federal Credit Union.

On Demand - At any time your credit card account is in good standing, you can request that we mail you additional convenience checks.

Credit Line Increase - Members who use their credit card account responsibly will periodically receive an approved increased in their credit limit. At that time, you also receive a set of convenience checks in the mail.

Convenience checks can only be written up to the available limit in your credit card account. The minimum amount you can write a check for is $50, and your credit card account must be activated. Be sure to use convenience checks before the expiration date that's printed on the check.

To request convenience checks, simply call our Card Services Department at 889-7755 (800-347-2838 if from outside the Albuquerque area).

Online Account Information

Information about your credit card account status is available online anytime

When you have a Visa® Platinum Rewards, Classic or Student Credit Card from New Mexico Educators Federal Credit Union, you have secure access to the latest transaction information on your account with Internet Banking.

Simply log into Internet Banking, then click on "Account Access."

Scroll down to the "Loan Summary" section and then click on "Credit Card" under Loan Title. Click "OK" on the prompt you receive. This prompt confirms the request to access the secure credit card Web page.

You will then be able to view your credit card statements and make online payments.

You can also make credit card payments in Internet Banking by transferring funds.

Verified by Visa

Protect your Visa card number online.

With Verified by Visa, a quick and simple step adds safety when shopping online at participating merchants. Merchants in the Verified by Visa program require online customers to use cards that are covered by the Visa security program.

What is it?

Verified by Visa uses personal passwords to help protect Visa card numbers against unauthorized use. Once you activate your card, no one else can use your Visa card at any of the participating online stores without your personal password.

How does it work?

You can register your card at http://www.visa.com/verifed/. Those who have not registered and start to place an online order with a merchant in the Verified by Visa program will see a message telling them they must have Verified by Visa to proceed. Their order will remain in place, but a box will pop up where they can register. There is no cost to register for Verified by Visa.

You will be asked to register, and devise a personal password and a personal message. Then, when you submit an order at any of the participating online stores, your personalized Verified by Visa window will appear. Check your personal message to verify it is an official Verified by Visa window. If it is correct, enter your password and submit.

Who does this affect?

New Mexico Educators Federal Credit Union members who have a Visa Credit Card or Visa Check Card (used for signature-based purchases) are eligible for this free security service. While not all Visa credit card vendors offer this service, all Check Cards and Visa Credit Cards issued by your Credit Union are eligible for this service.

Choosing and Using Your Credit Card Wisely

A credit card is a necessity in today's electronic age. As we continue to move to a "cashless" society, a credit card is often the only way to guarantee a car rental or hotel reservation, and is by far the easiest way to shop by phone and over the Internet.

But not all credit cards are created equal. Often the offer that seems too good to be true will be just that - and contain "hidden" charges and fees.

For example, there are plenty of offers available for a limited-time 0% credit cards. But watch out for what your interest rate will be when that promotional period is over!

Also be aware that if you miss a monthly payment - even by a day or two - you may automatically incur a Default Rate of 20% or more. This Default Rate might even be enforced if you miss a payment on any other bill.

At New Mexico Educators Federal Credit Union, you get the buying power and freedom of a credit card without any unpleasant surprises. That's why our Visa® Credit Cards provide these special benefits:

Merchandise and travel rewards with our Platinum Card.
Competitive interest rates every day. No tricky hidden fees or charges.
A 25-day grace period that lets you pay off your charges each billing cycle and pay no interest.
No annual fee.
No telemarketers calling to promote other financial services.

Reduce the Cost of Your Existing Debt

Ever feel slightly overwhelmed by your monthly bills? You're not alone. In fact, since 2002, Americans' outstanding credit card debt has increase 49%.*

But there's good news. There are some simple steps you can take right now to regain control over your finances. One is to transfer the balances on your existing credit cards to a new low-rate Visa® Credit Card at New Mexico Educators Federal Credit Union. There's no fee for transferring balances.

Then bring your balance down faster, we recommend that you pay more than your minimum monthly payment. Also, cancel those old credit cards to avoid the temptation of further spending.

Another excellent method for consolidating debt is with a home equity loan. One of our Financial Consultants can help you explore whether that option would work well for you.

For additional assistance with managing your finances, use BALANCE™, our free credit counseling service.

*Federal Reserve Statistitical Release 5/07

Check Your Credit Report - FREE

Every year you can get a free copy of your credit report from each of the three major credit bureaus - Equifax, Experian and TransUnion. Here are the two easy ways to obtain these reports with no cost.

Go to www.annualcreditreport.com.
Or call toll-free 877-322-8228.

Lost or Stolen Credit Cards

Business Hours: 1-800-325-3678 After Hours: 1-800-325-3678

Outside the US, call collect: Visa - U.S. 410-581-9994 MasterCard - U.S. 314-542-7111

Visa® Check Card

At New Mexico Educators Federal Credit Union, one convenient card provides two essential services. Our Visa® Check Card is:

Your electronic check card that can be used anywhere in the world Visa debit cards are accepted. You can even use your Visa Check Card to make purchases by phone or mail or over the Internet.
Your ATM card that can be used to get cash across the country and around the world.

Faster and Easier than Writing a Check

Whether you need gasoline, groceries, clothing, tires or gifts, your Visa Check Card lets you make purchases without cash or checks. And there's no service charge or annual fee. The amount of each purchase is deducted from the available funds in your checking account and will appear on your monthly statement.

If you need to return an item that was purchase with your Visa Check Card, you don't have to wait for a check to clear to get a refund as you might have done in the past. Instead, simply return the item and the merchant will credit your checking account. (Merchant credit may not be immediate)

Cash Rewards

Earn an annual cash reward with our Community Rewards Program. Every year we'll also send matching funds to a community and category of your choice. There is no cost to you.

Travel Safer

Because of the worldwide acceptance of the Visa Check Card, you can carry less cash and travelers checks. If you need cash while traveling, your Visa Check Card is accepted in 150 countries, at more than 20 million locations, including more than 855,000 ATMs.

Visa assesses a 1% International Transfer fee on all transactions when a currency conversion is performed. If a currency conversion is not performed, Visa will assess a 0.8% fee. These fees are assessed on all international purchases. ATM transactions, credit vouchers and cash disbursements.

Over 25,000 No-Fee ATMs

You can use your Visa Check Card to make no-fee, no-surcharge cash withdrawals at over 170 CU Anytime™ ATMs in New Mexico and Texas - plus over 25,000 CO-OP Network ATMs nationwide. Use our handy ATM Locator to find the machines closest to where you live or work - or where you'll be traveling for business or vacation.

If you ever find yourself someplace where neither of these brand ATMs are available, you can get cash for a low fee at ATMs with the VISA, PULSE or PLUS logos.

Protect from Loss or Theft

If you discover that your Visa Check Card is missing or stolen, immediately call New Mexico Educators at 889-7755 or (800-347-2838 from outside the Albuquerque area). After business hours, call toll-free 800-543-5073. If you notify us within two business days, you will have $0 (zero) liability for fraudulent signature transactions with your card.

Remember that your Personal Identification Number (PIN) is for use at ATMs. In all other situations, if you are asked about your Visa Check Card, tell the merchant it's a "credit" transaction and sign for the purchase. That way the merchant's name will appear on your checking statement and you further reduce the chance of fraudulent use of your card.

Increased Fraud Protection

Transaction made with your Visa Check Card undergo a "real-time decisioning: process to determine if there is a high likelihood of fraudulent activity. If the review process raises a red flag, the transaction will be blocked.

You can call 800-890-5097 anytime day or nigh, 24/7, to inquire about a blocked transaction and arrange to have it unblocked.

Visa estimates that 30% of card fraud is either a single transaction fraud or the first transaction of a fraud run. Blocking that first transaction, rather than reacting after the transaction, is the key to reducing activity that could negatively impact your financial identity. This enhanced system helps stop fraud before it can happen.

Only 1 in 10,000 authorizations out of 4.5 million transactions are being declined by financial institutions that use this protection system. We expect this to have very limited impact on our members - the impact will be primarily on those making transactions outside the U.S. We will not decline a transaction unless we are absolutely sure it should be declined. This service is part of our continuing efforts to reduce the possibility of fraud on members; accounts at New Mexico Educators Federal Credit Union.

Simple to Use...Easy to Get

To request your own Visa Check Card, simply complete and mail us this Visa Check Card Application. Or bring it to any of our 14 branch offices.

Lost or Stolen Cards

During regular business hours, call 889-7755 (800-347-2838 from outside the Albuquerque area).

After hours, you must call both of these numbers: 800-543-5073 and 800-754-4128

Is a transaction been blocked, call anytime 24/7: 800-890-5097