Text Message Scam

February 19, 2010

The State of New Mexico Office of Attorney General, released an alert on February 17, 2010 regarding a Text Scam involving Guadalupe Credit Union.

Message to our Members: Do not respond to text messages claiming to be from Guadalupe Credit Union.   

OVERVIEW:  Santa Fe's Guadalupe Credit Union reports two similar texts are now circulating in New Mexico alleging to be from Guadalupe Credit Union. 

The text message alerts the recipient that their account is limited and will be closed. They are instructed to call a phone number out of state.  Once the number is called, an automated recording requests the 16 digit account code, expiration date, and PIN number.  

The texts are fraudulent.  Guadalupe Credit Union asks their credit union members to report receipt of this type of text message to 505-982-8942.   Anyone receiving the text who is not a member of Guadalupe Credit Union should report to it their financial institution.

Below are some important reminders for protecting your financial data:

·Closely monitor your financial accounts at least once a month.  You can monitor your Credit Union 
 accounts through Anywhere Access Internet Banking at www.nmefcu.org.  If you have one of our
 credit cards, you can also check that account activity within Internet Banking.  Just click on "Credit
 Cards."

• New Mexico Educators Federal Credit Union will NEVER ask you in a phone call, email, text, or letter  for account numbers, credit card numbers, CVV numbers, PIN numbers, or any other private information. 
• Don't be tricked – even clicking on a link in an email can install unwanted programs in your computer that can steal your private information.
• If you receive any suspicious emails, delete them immediately. 
• Update your anti-virus software frequently, and contact your financial institution immediately if you  believe your account has been compromised in any way.