Trojan Malware Targets Online Banking Information 

There are many computer viruses and malware in circulation today that aim to steal Internet Banking login information. One common piece of Trojan malware is called Zeus. Zeus is an advanced piece of malicious software that, if installed on a computer, will steal your financial institution login information and transfer that information real-time to criminals while attempting to gather even more information from you such as credit card numbers and PINs. Zeus is installed by simply clicking on a link in an infected email. Some examples of email that have transmitted Zeus look as though they came from the IRS, credit card companies, or financial institutions.

Be diligent in protecting your online banking credentials by being a step ahead of the criminals. Protect your computer from viruses by keeping your anti-virus software up-to-date. Be cautious when you receive email or text messages asking you to click on a link or call a phone number to initiate an action such as activating your credit card/debit/ATM card, or online banking account. NEVER provide personal information over the phone, in an email, via text, or online unless you are certain you are dealing with the correct entity. Criminals are targeting your personal information and their scams are designed to look real. Don’t be fooled and don’t click on any links in an email or provide any information without verifying the source you are dealing with.

Below are some important reminders for protecting your financial data:

• Closely monitor your financial accounts at least once a month.  You can monitor your Credit Union accounts through Anywhere Access Internet Banking at www.nmefcu.org.  If you have one of our credit cards, you can also check that account activity within Internet Banking.  Just click on "Credit Cards."
• New Mexico Educators Federal Credit Union will NEVER ask you in a phone call, email, text, or letter for account numbers, credit card numbers, CVV numbers, PIN numbers, or any other private information. 
• Don't be tricked – even clicking on a link in an email can install unwanted programs in your computer that can steal your private information.
• If you receive any suspicious emails, delete them immediately. 
• Update your anti-virus software frequently, and contact your financial institution immediately if you believe your account has been compromised in any way.