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ID Awareness & Security

The Credit Union National Association (CUNA) and Wal-Mart Stores have shut down a new e-mail phish attempt purportedly from CUNA and advising of a Wal-Mart data breach. "This scam is notable for several reasons," said Kevin Knope, director of Web services at CUNA:

  • It mentions a specific incident - a Wal-Mart breach - rather than the generic "your account has been compromised."
  • It does not state that the account has been locked. Instead it offers a benefit of "enhanced card security." "In more generic terms, it doesn't make a claim of urgency," said Knope.
  • It provides a link to a legitimate third-party sight, in this chase an antiphishing group, www.nophishing.org.

The message says CUNA is aware of a recent breach at Wal-Mart and its "Customer Security Team" is taking proactive steps such as gathering information and re-issuing compromised cards if necessary.

It encourages recipients to review their account and report suspicious activity, and it recommends they activate an "enhanced card security," at a phone number provided.

It also warns recipients to be alert to scams and not provide any personal or account information to anyone e-mailing or calling who claim to be from Visa and MasterCard. It offers more information about fraud through a link to the legitimate www.nophishing.com site.

CUNA took immediate action to stop the phish. "CUNA and Wal-Mart have been working on the problem in parallel, and the number is offline as of this morning," Knope told News Now on April 8.

Click here to review the entire phish message.

Remember that New Mexico Educators Federal Credit Union and any other reputable company will NEVER ask you in an e-mail, phone call or letter for account numbers, credit card numbers, CVV numbers, PIN numbers, or any other private information.

Don't be tricked - even clicking on a link in an e-mail can install unwanted programs in your computer that can steal your private information. If you have any questions about a suspicious phone call, e-mail or letter - or suspect that there has been fraudulent activity on your account, call us immediately at 889-7755 (800-347-2838 from outside the Albuquerque area). Or contact the appropriate financial institution or card company.


Links that open a new browser window are opening a third party page. New Mexico Educators Federal Credit Union is not responsible for the content or availability of these linked sites. The Credit Union does not represent either the third party or member if the two enter into a transaction. Privacy and security policies may differ from those practiced by New Mexico Educators Federal Credit Union.

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