Log into Internet Banking and follow the prompts to create a new password that will meet the following requirements:
Enhanced Login Security identifies you as the true “owner” of your accounts by recognizing not only your password but your computer as well. If we don’t recognize your computer, it may be because you logged in from a public computer or one you haven’t used before. If that is the case, you will be prompted to provide information that only you will know as an additional line of defense against unauthorized access to your accounts.
Enhanced Login Security uses one-time passcode (OTP) to authenticate that you are the user. The enhanced OTP technology allows you to choose the method to receive your OTP via text message, automated voice call or email. You will also be able to continue using the challenge questions that you currently have available to verify your identity.
It will be necessary to enter your security setup information first so you can enroll your computer. Once you are enrolled and your computer is enrolled you can access your financial information with added security and peace of mind.
Members are required to enroll into the Credit Union’s enhanced login security. When you log into Internet Banking, you will be presented with an informational prompt that will inform you of the enrollment process.
If you are not enrolled in the current login security, log in with your User ID and password.
For a step-by-step guide, please see enrollment steps below:
If you have any other questions, email us at firstname.lastname@example.org or call 889-7755 (800-347-2838 (outside the Albuquerque area). To ensure delivery to your inbox, please add email@example.com to your address book today, this is a do not reply email.
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Federally insured by NCUA. Your savings are insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.